Effective September 19, 2026

7-day money-back promise

These protections apply to OptimaSelf Premium purchases unless checkout clearly offers stronger terms. Nothing here limits a refund or cancellation right required by applicable law.

Cancel any time

Cancel renewal from Account or contact support@optimaself.com. Cancellation stops the next charge. Premium access continues through the end of the paid term unless a refund ends it earlier.

Earlier purchases

If your purchase was made under a longer money-back promise, that promise still applies to that purchase. The seven-day promise applies to new first purchases from the effective date above. Rights required by law still apply.

Try Premium without guessing

Your first paid OptimaSelf purchase is refundable for 7 days after purchase. Ask within that period for a full refund; no explanation is required. Ask from the email address used at checkout and include the receipt number. Do not email card or bank details.

After 7 days

Subscription charges are normally non-refundable after the first 7 days, and unused time is not prorated, except where consumer law requires otherwise or the charge resulted from a duplicate, technical, or provider error.

Duplicate or incorrect charges

Verified duplicate charges and OptimaSelf billing errors will be refunded. Taxes and processing timing follow the payment provider and applicable law.

How to ask

Email support@optimaself.com from the purchase address. Include the Stripe receipt or invoice number, but never send card or bank details. We aim to reply within two business days.